BUYER PROTECTION

We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes.

Still have questions? We're always here to help.

We will answer any questions you may have about our online sales right here.

Monday to Saturday from 09:00 to 21:00 GMT +1 Central European Time Zone

OPEN DISPUTE

BUYER PROTECTION

OPEN DISPUTE
OPEN DISPUTE

HELP CENTER

Herengracht 104 Amsterdam, 1017 CA/NL

+31 954 355 2812

+31 954 355 22811

Please notice that, if the package is in transit with normal logistics update, and still in delivery time of the order, you can open dispute only after delivery time is over (there is 15 days protection time for you to open dispute after delivery time is out).